Shipping Policy
DELIVERY TIMES
Orders are shipped via UPS, DHL, FedEx, or your local courier depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 3 business days. In peak periods, please allow for up to 5 business days for dispatch.
All orders are shipped from US, Australia, Shanghai, or Singapore depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster.
| Country | Delivery Time (Business Days) |
| United Kingdom | 8 - 12 |
| Canada, Australia, United State & Europe | 10-15 |
| Rest of the World | 15-20 |
We are not responsible for items not received due to incorrect or incomplete shipping address provided. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.
DAMAGED ITEMS
We'll arrange for compensation or a replacement to be sent should there be any damage to the items on delivery, just email us photos of the damaged items and we can organise the rest!
Last updated: 05 September, 2022
Holderm
The Original Flame Diffuser™
✔️ Free worldwide shipping
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Sold out 5 times in the last 90 days
Our best selling flame diffuser has soldout 5 time in the last 90 days! We now finally have it back in stock for you