Shipping Policy

DELIVERY TIMES

Orders are shipped via UPS, DHL, FedEx, or your local courier depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 3 business days. In peak periods, please allow for up to 5 business days for dispatch.

All orders are shipped from US, Australia, Shanghai, or Singapore depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster. 

 

Country  Delivery Time (Business Days)
 United Kingdom 8 - 12
Canada, Australia, United State & Europe 10-15
Rest of the World 15-20

 

We are not responsible for items not received due to incorrect or incomplete shipping address provided. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.

DAMAGED ITEMS

We'll arrange for compensation or a replacement to be sent should there be any damage to the items on delivery, just email us photos of the damaged items and we can organise the rest!

Last updated: 05 September, 2022